Terms & Conditions
Shipping & Refund Policy
We strive to deliver products in excellent condition and in the fastest time possible. A shipping charge of Rs. 149 will be applicable to all orders under Rs. 1999.
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will reimburse a flat self-shipment charge of 149. For accounts whose return behavior violate our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value.
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
Our returns policy gives you an option to return items purchased on site/app for any reason within a week of delivery. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Self-Ship: If we don't offer a pick up at your location. In such cases, we will credit the shipping costs in the form of Store credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.